Shipping policy
Processing times
Orders are typically processed within 2–4 business days.
You will receive an email confirmation with tracking information once your order has been shipped.
Domestic Shipping (USA)
We offer standard and expedited shipping options across the United States.
Delivery times vary depending on the selected service and location.
International Shipping
We currently ship to:
- Canada
- United Kingdom
- Australia
- New Zealand
- Ireland
- Germany
- Netherlands
- Sweden
Shipping rates are calculated at checkout based on destination and package weight.
Free international shipping is available for orders over $150 USD (threshold varies by country).
Please Note:
- Customs duties, taxes, and import fees may apply and are the responsibility of the buyer.
- Delivery times vary by country and customs clearance processes.
- We do not guarantee delivery dates for international orders.
Order Tracking
All shipments include tracking information where available.
Please note that tracking for First-Class International shipments may be limited once the package leaves the United States.
Customs, Duties, and Taxes
The recipient is responsible for any customs, duties, and taxes imposed by their country.
We are not responsible for delays or additional charges caused by customs processing.
Returns and Refunds
We do not accept returns on international orders.
Please ensure your shipping address and order details are correct before completing your purchase.
If your order arrives damaged, please contact us within 7 days of delivery with photos of the damage, and we will do our best to resolve the issue.
Lost or Delayed Packages
We are not responsible for lost or delayed packages once they have been handed over to the carrier.
If you experience significant shipping delays, please contact us and we will assist where possible.
Contact Us
If you have any questions about your order, feel free to contact us at:
contact@nwbeardsupply.com

